Terms and Conditions

Effective Date: 05/07/2025
Company Name: DM LLC
Legal Entity: Limited Liability Company
Business Type: Language School and Translation Agency
Contact Email: contact@axolotlservices.com
Phone Number: 6304534602

Welcome to DM LLC. By accessing or using our services—including language courses, private tutoring, translation, interpreting, or related linguistic services—you agree to the following Terms and Conditions. Please read them carefully before using our services or website.

1. Definitions

"We", "Us", "Our" refers to DM LLC.
"You", "Client", "Student", or "User" refers to the individual or entity receiving services.
"Services" means any courses, language instruction, translation, or related services provided by DM LLC.

2. Eligibility

To use our services, you must:

Be at least 18 years old or have the consent of a parent or guardian.
Agree to abide by these terms and all applicable laws and regulations.

3. Service Scope

a. Language Courses

We offer individual and group classes online or in person, depending on availability. Course content, schedules, and fees are detailed at the time of registration.

b. Translation and Interpretation

We provide professional translation and interpreting services across various industries. You are responsible for providing clear instructions and relevant materials.

4. Registration and Payment

All services must be paid for in advance unless otherwise agreed.
Prices are provided in writing before service confirmation.
Payment methods accepted: [Insert Methods—e.g., PayPal, bank transfer, credit card]
Invoices must be paid within [e.g., 7 or 14] days of issuance, unless agreed otherwise.
Failure to pay on time may result in service suspension or cancellation.

5. Cancellations and Refunds

a. Language Classes

Cancellations must be made at least 24 hours before the scheduled class.
Late cancellations or no-shows are non-refundable.
Group course fees are non-refundable after the course begins.

b. Translation Services

Cancellations after project confirmation may incur a partial or full charge based on work completed.
No refunds for completed work unless it fails to meet agreed-upon quality or delivery terms.

6. Client Responsibilities

You agree to:

Provide accurate information when registering or ordering services.
Respect teachers, translators, and other students.
Not record, reproduce, or distribute our course materials without written permission.
Use translations lawfully and acknowledge DM LLC is not liable for legal consequences of misuse.

7. Intellectual Property

All materials provided by DM LLC (lessons, exercises, audio/video files, translations, etc.) are the intellectual property of DM LLC or its partners and are protected under copyright laws. You may not copy, share, or use them for commercial purposes without our written consent.

8. Confidentiality

We maintain strict confidentiality regarding all personal and business information shared during our services, including translation projects. See our [Privacy Policy] for full details.

9. Limitation of Liability

DM LLC is not liable for:

Any direct, indirect, or consequential loss arising from the use of our services.
Delays or failures caused by force majeure events (e.g., natural disasters, illness, power outages).
Misuse or unauthorized distribution of our materials by third parties.

10. Modifications to Services or Terms

We reserve the right to:

Modify or discontinue any service at any time.
Update these Terms and Conditions with or without notice. Continued use of our services after changes constitutes acceptance of those changes.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of [Insert Country/State]. Any disputes shall be resolved through negotiation or, if necessary, through the courts of [Insert Jurisdiction].

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

DM LLC
Email: contact@axolotlservices.com
Phone: 6304534602